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MEDIATION KNOWLEDGE & PRACTICE This module is designed to provide knowledge and skills in conflict resolution and mediation. The Mediators Institute Ireland (MII) has approved this module as a Certificate Training for mediators. It is a highly interactive and integrated programme bringing together the essential knowledge skills and attitudes for the demanding work of facilitating the resolution of emotion and interest based conflict. The content consists of a mixture of theoretical presentation, an exploration of how theory applies to practice and skills development through exercises and role-play which aims to integrate participant's experience and abilities with mediation and conflict management.
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